Complaining Bloggers Have a Cable Company’s Ear

Business & Work - 2008

http://www.nytimes.com/2008/07/25/technology/25comcast.html?_r=2&hp=&adx...
Scanned by: Jeff Hilford over 4 years ago

Companies like Comcast are increasingly using social media tools like Twitter to monitor feddback and provide better customer service.

Type: Trend | Also: Social Media, Communication |

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